Tessitura pro for windows how to#
Tessitura pro for windows upgrade#
Tessitura pro for windows full#
Tessitura pro for windows software#

Tessitura pro for windows full#

The TN website also features webinars, a community forum, and is packed full of information on upcoming networking events.

Tessitura pro for windows upgrade#

It has been relatively easy to upgrade our software/database version following the very useful documentation found on the Tessitura Network website. Support is amazing, very quick to answer any queries, and very knowledgeable about all aspects of the software. It holds a wealth of constituent data and we can write our own SSRS reports in-house to query this data.

Tessitura pro for windows software#

Tessitura is a mammoth piece of software that has lots of features available for ticketing, fundraising, and marketing. It is a powerful piece of software with many customisation options that, when configured and utilised correctly, proves a useful tool. Tessitura is the lifeblood of our organisation used by our box office, marketing, and fundraising departments to store all manner of customer information. Special care must be taken and there are many ways to produce reports with inaccurate or undesired content.Ī top-tier ticketing and CRM solution for arts, cultural, and musical venues The near-infinite report customization can be a double edged sword because any tick-box accidentally checked (or unchecked) may dramatically change the content of a report. Though the learning curve, assuming ticketing software is in your background the learning curve is not terribly steep and I know I have just scratched the surface. Newly implemented dashboard are extremely versatile and powerful, but sometimes a touch cumbersome if you need a look at data. I can develop custom reporting and set it once to send to multiple parties throughout the sales cycle and never worry about it again. I also love the scheduled reports feature. Without this tool, it would be impossible to provide the backup documentation necessary for settlement and reporting throughout the sales cycle. I have been pleased with the content of reports in particular. Tess seems to be as functional as necessary for my organization.Īs an integral part of the team working to settle financials for events I can get almost any data collected through Tessitura sliced and diced in a report with tremendous customization. Tessitura - the Rolls-Royce of ticketing softwareĪside from an antiquated'look and feel' (of reports, UI, etc.) functionality is KEY. It costs a fortune to leave it and organizations still have this challenge of ticketing tied to fund raising. And from a NPO business perspective, once you commit to this software, extraction is basically a blackmail. When I came on board, the previous development person really used Tessitura as a storage unit and did all the fund raising in Excel and Word. Tessitura is enormously complex, just to get acknowledgements out is a lot of busy work. You can't go into the account, but it becomes readily apparent our prospects and donors are being hit on all the time by all the same organizations. However, all organizations can see who has who in their database. This company then went out and sold it's software services to other performance art organizations as far away as Los Angeles. It's a clever use of the software and a business structure. In our town, NPO's had to group together, in one building, where they created a new company that specializes in Tessitura software management. It's confusing, user abusive and extraordinarily expensive. This is a ticketing software with a CRM work-around built in. The integration of ticketing with prospects/donors is alluring, esp. There has to be a more efficient and effective product. I wish it had facility management capabilities since so many non-profits rely on that for operations. Everyone uses it differently so that's good and bad.

Tessitura pro for windows how to#

Because the system is so flexible there are times when there are no hard and fast rules of how to set up a process. My current organization is in the middle of implementation. Security features are robust and easy to manage as an administrator. Ticketing and Develoment folks will use it the most, Marketing some, Finance the least. It forces collaboration where silos existed in the past. Every department is able to work in the same system and get the full picture of each patron. Everyone is willing to share and help find best solution. The technical support and world-wide community support is amazing. They truly take feedback from end users and improve the software every year. I like that Tessitura is a non-profit helping other non-profit organizations. Without knowing SQL I'm able to create custom visualizations for end users. Reporting and analytics options have improved greatly over the last 5 years. I've used Tessitura for 20 years, in multiple organizations and found it to be user friendly.